Take your business to the next level with fully integrated unified communications

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ALL-IN-ONE COMMUNICATIONS AND COLLABORATION

Wherever work takes you, a better way to communicate needs to come, too.

With Elevate, a full office communications suite goes wherever you go.

Elevate combines; a feature rich business phone system with video

conferencing, chat, contact center, file sharing, and more with the integrated mobile and desktop apps that allow for wherever, whenever communication.

All available on one integrated, secure, reliable, and easy-to-use platform.

LOWER COSTS

• Save up to 50% on your monthly phone bill when compared to traditional phone service
  
• Consolidate voice and data onto one network
  
• Reduce infrastructure and operating costs with no additional hardware to buy
  
• Flat, per-user rates with no hidden fees and month-to-month contract options
  

THE ELEVATE PLATFORM

PHONE SYSTEM

• Cloud-based phone service with 90+ enterprise-grade calling features and excellent network call quality and uptime
  
• System configuration and call reporting are managed from a single web-based portal
  
• Protect your business and increase employee productivity with built-in Spam Caller Protection
  

MOBILE

• The Elevate Mobile App makes any smartphone an essential collaboration tool • Place and receive calls, see who is available, respond to chat conversations, join video meetings, and more from your mobile device
  
• Extend your business phone number and extension to your mobile phone
  
• Sync contacts from popular third-party platforms (Microsoft 365, Google, and more) to your desktop and mobile devices
  

DESKTOP

• View real-time working statuses of colleagues, place and receive calls,
  
• communicate in real-time with team chat, meet face-to-face in HD video, share and store files, and more
  
• Use the desktop application to place and receive calls or as a call controller for your associated desk phone or as a soft phone from your PC or Mac®
  

VIDEO CONFERENCING

• Meet face-to-face in HD video and share your screen for more interactive and productive meetings with colleagues and customers
  
• Access to advanced features – like automatic meeting lock, virtual backgrounds, meeting transcriptions, and more
  

REMOTE OFFICE

• Elevate’s preconfigured phones can be plugged in to any location that has an internet connection
  
• Remote desk phones work exactly the same way as they do in the office with access to all the same features and functionality as everyone else in the company
  

CONTACT CENTER

• Voice, chat, and e-mail queues combine into a single omni-channel experience
• Provide exceptional customer interactions with customizable call flow
  

PHONE

• Phones are plug and play, delivered pre-configured to work seamlessly with the Elevate service
  
• No special setup or technician required
  
• Includes world-class manufacturers such as Poly, Cisco, and Yealink, with many models to choose from to meet any business need
  

VOICEMAIL

• Voicemail can be managed and accessed according to user needs. Listen and manage from the desktop phone, or through the mobile app
  
• Transcribed voicemail messages can be delivered via email, or viewed on the mobile app
  
• Voicemail can be received or forwarded as a downloadable email attachment
  

THE ELEVATE PLATFORM

PRESENCE INDICATOR

• Elevate desk phones and applications include presence – the ability to see whether your company contact is available or busy on the phone
  
• Desktop phones include a busy lamp field (BLF) in the LCD display that indicates presence
  
• The Elevate desktop and mobile apps display presence information alongside each contact in the Active Directory
  

FAX

• Elevate's WebFax is a “virtual” fax service that allows users to receive and manage faxes via the web or email
  
• Transmits faxes directly from a Windows®-based PC
  

TEAM CHAT

• Communicate with more than voice and email – use direct chat and private and public channels to have conversations, share files, and mor in real-time
  
• Use direct chat to communicate with an individual colleague
  
• Use private and public channels to discuss specific topics in goups
  
• Send and receive unlimited text messages across US, Canada, and Puerto Rico1
  
• Access advanced collaboration features like @ mentions, search in chat, replies, rich text editor, and more
  
• All messages automatically sync across mobile and desktop apps, and are securely encrypted in transit and at rest
  

FILE MANAGEMENT

• Access files from desktops, laptops, smartphones, tablets, file servers and the web
  
• Full control over files, users, devices, and sharing activitie
  
• Real-time backup of all files, mobile photos, and video
  
• Point-in-time file restoration for quick recovery from ransomware and other types of data loss
  
• Up to 10 GB per user of ShareSync® file storage inluded2
  

1. Only available in North America for Elevate with Teams, Pro, and Enterprise licenses.
2. 10GB is only available for Elevate Pro and Enterprise licenses.
   

ELEVATE DESKTOP & MOBILE APPS

The Elevate desktop and mobile applications transform devices into powerful communication tools, giving users access to:

• Team chat
• Video conferencing
• Calling
• File sharing
• Presence
• Mobility
  

ELEVATE INTEGRATIONS PLATFORM

Elevate’s integration platform connects powerful voice, chat, video conferencing, and contact center functionalities into everyday business applications like Google®, Microsoft®, Salesforce® and more – driving higher productivity and increasing customer retention at no heavy cost.

ELEVATE API PLATFORM

The Elevate API platform allows you to integrate the features of our voice, video, contact center, and analytics services into business applications (CRMs, ERPs, Ticketing Systems, etc.). Developers can leverage Elevate APIs to build custom solutions to meet your specific business needs.

ELEVATE LICENCES - mix and match

Apps, Unlimited calls*, Local DDI number, Auto Attendant, Call Pickup, Caller ID, Call Transfer, Call Hold, 3 way calling, Music on Hold, Paging,

Call Park / Pickup, Intercom, Voicemail, Call Recording, Presence detection, Messaging, File backup / Sync / Share, Video meetings, Screen sharing,

Dashboard, Call History, ACtive Directory integration, Google integratiom

* Please refer to the service agreement documents posted on our website for more information

take your business to the next level with

Mailing Address

1 Chestnut Close, St.Ives,

Cambs, PE27 6UQ

Email Address

mikel@mlcs.co.uk

Phone Number

01480 371600